Frequently Asked Questions
Everything you need to know about your beauty essentials.
When will my order arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are Vice of Vieve products cruelty-free?
Yes, we are committed to ethical beauty. All Vice of Vieve products are 100% cruelty-free and are never tested on animals at any stage of production.
Can I change my shipping address after placing an order?
We process orders quickly to ensure fast delivery. If you need to change your address, please contact our support team within 1 hour of placing your order.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.